Frequently Asked Questions

Stairlift Rental

Can you Rent a Curved Stairlift? How long will it be from order before my rental stairlift is installed? Is there a minimum rental term? Are there any hidden costs? Can I buy my Rental Stairlift at a later date if my circumstances alter?

Straight Stairlifts

How much does it cost? How quickly can my straight stairlift be installed? How long will installation take? What happens if something obstructs the lift? What if I only have a cavity or stud wall next to my stairs - will it be strong enough? What happens if there is a power cut? What if there is a door at the top or at the foot of my straight staircase?

Curved Stairlifts

What can I expect to pay? How quickly can my curved stairlift be installed? How long does it take to install a curved stairlift? What if my stairlift meets an obstruction? What if there is a door at the top or at the foot of my curved staircase? What if I only have a cavity or stud wall next to my stairs - will it be strong enough? What can I do if my staircase is narrow?

Financial Questions

How much does a stairlift cost? Will I have to pay a deposit or make an up front payment to place an order? If I buy a stairlift and it is no longer needed, can I sell it afterwards?